Delivery Gig Work in Singapore

A short, independent research survey. Takes under 2 minutes.

This survey is completely anonymous — no name, phone number, or contact details are collected. Your answers are used only for research purposes.

1. Do you currently do delivery or ride-hailing gig work? *
2. Which platforms do you currently or have you used? (select all that apply)
3. On average, how many hours a week do you spend on this work?
4. I would prefer to be paid immediately (cash/PayNow) right after a delivery, rather than a weekly payout.
Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
5. I would be comfortable being paid directly by the merchant, instead of an app's in-app wallet.
Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
6. I would prefer choosing which delivery jobs to accept myself, rather than an app auto-assigning them.
Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
7. A rating/tier system (needing "status" for better jobs) makes me feel my effort isn't fairly rewarded.
Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
8. I'd be interested in casual, no-fixed-schedule work — picking up jobs only when I personally want to.
Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
9. Getting a fair delivery fee matters more to me than priority job access through a loyalty tier.
Strongly
Disagree
Disagree
Neutral
Agree
Strongly
Agree
10. What's your biggest frustration with delivery gig work today? (optional)
11. If an opportunity came along that addressed what you just shared, would you be open to joining?

Thank you 🙏

Your response has been recorded anonymously.